Returns & Exchanges
We know that shopping is a matter of taste. We’re pretty picky ourselves.
As much as we would love if every dog found our treats to be their favourite, we realize that may not always be the case.
Unfortunately, returns and exchanges of our product are not possible at this time due to to our safety, health and quality standards. We would greatly appreciate your critique and comment if your four-legged friend turns their nose up at our product, and we would be pleased to send you a complimentary sample from a batch that they might better prefer.
Returns and exchanges of non-edible, unworn, unused, and unwashed merchandise are accepted within 30 days of the original purchase. We are happy to process your return or exchange as a complimentary part of our services. Please notify us of the nature of your return or exchange in advance, and we will arrange to reimburse you for return shipping expenses on receipt.
If you feel that the integrity of the product that you have received is compromised, please contact us.